Privacy Policy

Effective Date: January 1st, 2023

Last Updated: September 9th, 2025

The Privacy Policy outlines how WeServe Pest Solutions (“WeServe,” “us,” “we,” and “our”), a Texas-based company, collects, stores, uses, and discloses your personal information. This Privacy Policy applies to information collected or received when you visit or use our website (“Site”); contact us; engage with us on social media; communicate with us, including via phone calls, text messages (SMS), or email; use, request, purchase, or obtain our pest, wildlife, termite, bed bug, or mosquito control services (our “Services”); or otherwise interact with us.

By using our Site or providing your personal information to us, you consent to its use in accordance with this Privacy Policy. If you do not agree, please do not use our Site or provide us with your information.

This Privacy Policy does not apply to information collected from employees or independent contractors.

Categories of Personal Information We Collect

We collect, and have collected in the preceding 12 months, the following categories of personal information with your consent or as required by law:

  • Contact Information: Name, email address, physical address, and telephone number.

  • Identifiers: Internet Protocol (IP) address, social media handles, and unique user IDs.

  • Commercial Information: Records of services purchased, obtained, or considered, as well as service history.

  • Internet or Electronic Usage Data: Data related to network and website interaction, IP address, browsing time, and interaction with our digital advertisements.

  • Audio/Visual Data: Photos, videos, and audio recordings (e.g., from customer service calls or on-site service documentation).

  • Geolocation Data: General location data (e.g., city, state) inferred from your IP address or mobile device.

  • Sensitive Information: Where permitted by law, we may collect certain sensitive information necessary for service provision or regulatory compliance, such as payment card details.

Sources Of Personal Information

We collect personal information in the following ways:

  • Directly from you: Information you provide directly to us through forms, phone calls, text messages, or email.

  • Automatically: When you visit our Site or interact with our digital content, we automatically collect data using cookies and other tracking technologies.

  • From third parties: We may receive information from our service providers, marketing partners, and social media platforms, depending on your privacy settings.

Purposes for Collecting Personal Information

We use personal information for the following business purposes:

  • Providing our Services: To schedule and deliver pest control services, process payments, and provide customer support.

  • Transactional Purposes: To communicate with you, manage contracts, and handle billing and collections.

  • Marketing and Promotional Purposes: To improve our marketing efforts, conduct market research, and provide you with information about our Services, including personalized communications.

  • Maintenance and Improvement: To enhance our Site and systems, improve functionality, and diagnose technical issues.

  • Security and Fraud Prevention: To protect our company, employees, and customers from fraud, misconduct, and theft, and to enforce our policies.

  • Legal: To comply with legal obligations and defend ourselves in legal proceedings.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • Service Providers: We share information with vendors and service providers who assist us with payment processing, customer service, marketing, and other business operations.

  • Legal Obligations: We may disclose information to government entities, law enforcement, and regulatory bodies when required to comply with the law or protect our legal rights.

  • Corporate Transactions: We may share information with potential investors or buyers in the event of a merger, sale, or other business transaction.

  • With Your Consent: We may share your information for other reasons if you consent to the disclosure.

SMS and Marketing Communications

We use SMS (text messages) to communicate with you about our Services, including appointment reminders, service updates, promotions, and marketing messages.

  • Consent: By providing your mobile number to us, you consent to receive recurring text messages from or on behalf of WeServe Pest Solutions. You understand that your consent is not a condition of any purchase.

  • Message and Data Rates: Message and data rates may apply. The frequency of messages will vary based on your interactions with us.

  • How to Opt-Out: You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. You will receive a confirmation message that you have been unsubscribed and will no longer receive messages.

  • For Help: For help or more information, reply HELP to any message or contact us at the email below.

    WeServe Pest Solutions LLC- no mobile opt-in data will be shared with third parties

Updates to Our Privacy Policy

We may change our Privacy Policy from time to time. We will notify you of any material changes as required by law. The “Last Updated” date at the top of this policy indicates when it was last revised. Any changes will become effective when we post the revised policy. Please check our website periodically for updates.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us